Before there were flat rates, the topic charge data was certainly even more important than nowadays. But it gets asked every now and then. In this article you will learn how to query call records in OpenScape Business using the charge manager.
If you are working remotely on OpenScape Business, you may want to know if the IP phone is logged in and what the IP address is. In this article you will learn how to get this information.
Sometimes it is difficult to find the IP devices you are looking for in the OpenScape Deployment Service. In this article, you will learn how to effectively use search filters in DLS.
There are several ways how to update the IP phones from Unify with new software. In this article you will learn which ones they are and how it is done.
There are different ways to reset an IP phone from Unify to factory settings. In this article you will learn how to do a factory reset via the TUI, WBM and via the DLS.
Read more: Factory Reset for Openscape Desk Phone CP and OpenStage
The display of the OpenStage HFA phone sometimes shows error codes. This article lists the error codes clearly.
Read more: Error codes in Unify HFA IP phones (OpenStage and OpenScape Desk Phone CP)
OpenScape Business users cannot make settings via Web-Based Management (WBM) at the same time. In this article, you will learn how to take over the write permissions.
Read more: OpenScape Business Assistant - Takeover of write permissions (Write Token)
The Unify IP phones know three shortcuts to perform functions quickly. In this article, I'll show you what they are and how to activate them.
Read more: Unify OpenScape CP and OpenStage IP phone key combinations (for factory setting and restart)
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